Privacy Policy

At LittleCozy.shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any other way. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website.

• Personal Information: This includes details such as your name, email address, shipping address, phone number, and payment information. We collect this information when you make a purchase, create an account, sign up for our newsletter, or contact our customer service team.

• Non-Personal Information: This includes data such as your IP address, browser type, device information, and website usage information collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Improve our website and services.

• Send order updates, promotional offers, and newsletters (only if you opt-in).

• Analyze website traffic and trends to improve user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience. Cookies allow us to:

• Remember your cart and preferences.

• Personalize content and advertisements based on your browsing activity.

• Analyze website performance and user behavior.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. Third-Party Services

We may share your personal information with third-party providers who help us operate our business, including:

• Payment processors such as PayPal for secure transactions.

• Shipping partners to fulfill your orders.

• Analytics providers like Google Analytics to improve our website.

These third parties are required to protect your information and only use it for the services they provide.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee complete security.

6. Your Rights and Choices

• Access & Update: You can access and update your personal information by logging into your account or contacting us.

• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

• Data Deletion: You may request the deletion of your personal data, subject to any legal obligations we may have to retain it (e.g., for tax purposes).

7. Children’s Privacy

LittleCozy.shop does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to remove that information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on this page with the effective date. We encourage you to review this policy periodically.